REFUND AND CANCELLATION POLICY
Right of Withdrawal
Upon receiving the confirmation email for your service order from aiSecondOpinion.com, the Radiologist begins to execute the services you ordered utilizing artificial intelligence software. In this context, you accept and declare that with your order, you have given your consent for the execution of the service by aiSecondOpinion.com.
You can only exercise your right of withdrawal for orders placed through aiSecondOpinion.com before the confirmation email regarding your service order is sent to you.
Refund Conditions
The delivery time of the outputs of the AI-Assisted Second Opinion Service you ordered from aiSecondOpinion.com may vary depending on the type of service you selected. If the relevant outputs have not been delivered to you via email and the specified period within the chosen service type has passed, and your refund request is sent as an email to info@aiSecondOpinion.com, we can process a refund for you. You accept and declare that you know and confirm that your right to request a refund from aiSecondOpinion.com can only be exercised if the outputs of the service you selected have not been delivered to you and the specified period within the chosen service has passed.
Refunds When Promotional Offers Are Used
If you have benefited from promotional offers ("Promotional Offers"), including discounts or promotion codes, coupons, etc., during your order from aiSecondOpinion.com, you accept and declare that the refund you will receive (including in the case of exercising the right of withdrawal) will be limited to the amount you paid to us through aiSecondOpinion.com.